Pristyn Care Success Story: A trusted Partner for your Surgery Solutions

pristyn care

Pristyn Care is a shining example of innovation in healthcare, transforming how surgeries are performed and managed in India. With a focus on advanced medical care and patient-centric services, Pristyn Care addresses the challenges of conventional surgery by providing minimally invasive and efficient solutions. Its success story is a testament to its mission of making advanced healthcare accessible and convenient. 

Pristyn care Highlights

AttributeDetails
Startup NamePristyn Care
HeadquartersGurugram,India
SectorSector 66
FoundersHarismarbir Singh, Dr. Vaibhav Kapoor and Dr. Garmia Sawhney
Founded2018
ValuationJanuary 2025 $1.4 billion
Websitehttps://www.pristyncare.com

About

Founded in 2018, Pristyn Care redefines the surgery experience by focusing on end-to-end support for patients. From diagnosis to post-operative care, the platform ensures seamless healthcare services by leveraging advanced technology and a vast network of experienced doctors and partner hospitals. Its vision is to deliver world-class healthcare solutions tailored to modern patient needs.

Business and Revenue Model

Pristyn Care operates on a vertically integrated healthcare model that prioritizes quality, efficiency, and patient satisfaction. The company offers end-to-end surgery solutions, providing a comprehensive approach that includes consultations, diagnostics, surgeries, and post-operative care. 

Its revenue is generated from surgery fees, partnerships with hospitals, and additional healthcare services such as diagnostics and medicines. Pristyn Care utilizes a technology-driven platform that leverages AI and data analytics to optimize surgery scheduling, patient care, and follow-up services. 

Adopting an asset-light model, the company collaborates with partner hospitals instead of owning physical infrastructure, reducing costs and ensuring scalability. Additionally, Pristyn Care facilitates cashless treatments through tie-ups with insurance providers.

Founders and Team

Pristyn Care was founded in 2018 by Harsimarbir Singh, Vaibhav Kapoor, and Garima Sawhney. Harsimarbir Singh, a graduate of IIT Kanpur, focuses on business operations and strategy, while Vaibhav Kapoor, an experienced surgeon, drives clinical operations and quality management. 

Garima Sawhney, a medical practitioner, places a strong emphasis on patient-centric care and innovation. Together, they have built a diverse team of medical experts, engineers, and healthcare professionals committed to redefining surgery care in India and providing high-quality, accessible healthcare services.

Key Features

Pristyn Care specializes in minimally invasive surgeries, offering advanced, painless procedures with faster recovery across various specialties, including proctology, urology, and ENT. The company follows a patient-centric approach, providing dedicated care coordinators to ensure a seamless experience from admission to discharge. 

It collaborates with insurance providers to offer cashless insurance support, making surgeries more affordable. Operating in over 40 cities with a network of 800+ partner hospitals and 400+ experienced surgeons, Pristyn Care ensures widespread access to quality care. 

Post-surgery, patients receive follow-up consultations, diet plans, and 24/7 support to ensure a smooth recovery. The company integrates technology through an app-based platform that simplifies doctor consultations, appointment bookings, and surgery updates for a more convenient experience.

Competitors

Pristyn Care faces competition from various healthcare startups and established players in the Indian healthtech industry. Key competitors include Practo, which offers online consultations, diagnostics, and health records management; Curefit (Carefit), providing health and wellness services, including primary care and diagnostics; Mfine, a telemedicine platform with diagnostic services; Apollo Hospitals, a traditional healthcare giant with an expanding digital footprint; and 1mg, which focuses on online pharmacy and diagnostics. 

Pristyn Care differentiates itself by concentrating on advanced surgery solutions and a patient-centric approach to healthcare, offering specialized services that cater to a seamless surgery experience.

Awards and Achievements

Pristyn Care achieved unicorn status in 2021, with a valuation exceeding $1.2 billion, marking a significant milestone in its growth. The company is recognized for its operational excellence, having successfully managed over 50,000 surgeries. Pristyn Care has also been honored with HealthTech Leadership Awards for its innovative approach to surgery care. 

The brand has garnered a loyal patient base, earning an impressive 4.8/5 average satisfaction rating across platforms, reflecting the trust and confidence it has built with its customers.

The Future Plans

Pristyn Care is poised for continued growth with several ambitious plans. The company aims to expand into Tier-2 and Tier-3 cities, making advanced surgical care more accessible to a broader population. It is also looking to add new specialties, including orthopedics and oncology, to its offerings. 

Pristyn Care is exploring opportunities for international expansion, particularly in Southeast Asia and the Middle East, to extend its reach. The company is making significant technology investments to enhance its AI-driven platform for better diagnosis, treatment planning, and patient engagement. 

Additionally, Pristyn Care is committed to sustainability and outreach, promoting preventive healthcare and organizing awareness campaigns to educate communities on health and wellness.

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Conclusion

Pristyn Care’s remarkable journey from a startup to a unicorn highlights its impact on the healthcare sector. By focusing on minimally invasive surgeries, patient-centric care, and technological innovation, it has carved a unique niche in the Indian healthtech industry. With its ambitious plans and commitment to excellence, Pristyn Care is set to transform the future of healthcare.

Frequently Asked Questions (FAQs)

What is Pristyn Care?
Pristyn Care is a healthcare platform offering minimally invasive surgeries and patient-centric healthcare services.

Who founded Pristyn Care?
Pristyn Care was founded by Harsimarbir Singh, Vaibhav Kapoor, and Garima Sawhney in 2018.

How does Pristyn Care simplify surgeries?
It provides end-to-end solutions, including consultations, diagnostics, surgeries, insurance assistance, and post-operative care.

Where does Pristyn Care operate?
Pristyn Care operates in over 40 cities across India.

What makes Pristyn Care unique?
Its focus on minimally invasive surgeries, patient support, and seamless healthcare experiences sets it apart.