Shiprocket is a logistics platform that helps small businesses sell online with affordable plans. It offers services like storage, packaging, and delivery, reaching 220 countries and 27,000+ locations in India at low rates.
With smart tools and 17+ delivery partners, Shiprocket ensures smooth and timely deliveries. It powers 4-5% of eCommerce in India and offers simple API integration for developers. Sellers can sign up for free using their Google/Facebook account and phone number.
Company Highlights
| Company Name | Shiprocket |
| Headquarters | New Delhi, India |
| Sector | Ecommerce, Logistics, Supply Chain Management |
| Founders | Gautam Kapoor, Saahil Goel, Vishesh Khurana, Akshay Ghulati |
| Founded | 2017 |
| Valuation | $1.3 billion |
| Parent Organization | BigFoot Retail Solutions |
| Website | shiprocket.in |
Shiprocket – Founders & Team
Saahil Goel, Co-Founder & CEO
Saahil holds an MBA and MS from the University of Pittsburgh. He has worked as a Business Analyst at Max Life Insurance and a Technology Consultant at SDLC Partners.
Role: Saahil leads product strategy, user experience, and growth, driving innovation at Shiprocket.
Gautam Kapoor, Co-Founder & COO
With a BBA from Western International University, Gautam has experience working for companies like as Sick and Bosch.
Role: Gautam shapes Shiprocket’s vision and culture by overseeing operations, logistics, and strategy.
Vishesh Khurana, Co-Founder & Head of Growth
Vishesh has a BBA in Marketing from Amity Business School and previously sold his startup, Mobiz Infotech.
Role: Vishesh focuses on seller growth, helping businesses expand online through Shiprocket.
Akshay Ghulati, Co-Founder
Akshay is a graduate of Wharton Business School and Harvard MBA. He has worked with Amazon and AT Kearney.
Role: Akshay leads strategy, marketing, and customer success, driving Shiprocket’s mission to lead SME fulfilment in India.
How Shiprocket Began? From an Idea to a Growing Business
Shiprocket was founded by Saahil Goel and Gautam Kapoor, who spotted a gap in the Indian market where small businesses struggled with logistics. Saahil, based in the USA, worked part-time on the idea while Gautam set up operations in New Delhi. They envisioned creating a tech platform that would make it easy for MSMEs to sell online.
In the early stages, Saahil would wake up at 4 AM to collaborate with Gautam. They spent months refining their business plan and setting up their office. Despite challenges like a rejected job offer and slow progress, they were determined. Saahil eventually moved to India to work full-time on Shiprocket.
With no external funding at first, they bootstrapped the company by offering services to fund product development. After a couple of years, they raised angel funding to take the business forward.
Shiprocket – Business & Revenue Model
Shiprocket is a logistics software platform that connects eCommerce sellers with multiple courier service providers. Operating on an asset-light model, Shiprocket helps sellers find the best shipping options for their needs without handling the actual delivery process.
The platform generates revenue by charging a fee for each shipment processed through its system. Additionally, it offers subscription plans for medium and large sellers, which include benefits like discounted shipping rates, integrations with eCommerce platforms, and priority support.
Shiprocket – Future Plans
Shiprocket Fulfillment, its eCommerce fulfillment and warehousing service, is available in five major cities: Delhi, Mumbai, Bangalore, Kolkata, and Gurgaon. The company’s headquarters are in New Delhi.
Shiprocket entered new markets in 2020, including packaging, warehousing, and hyperlocal delivery. To become a complete eCommerce fulfillment solution, the business intends to improve its offerings in 2022, including hyperlocal deliveries, customer care, and lending.
With an emphasis on regional growth, Shiprocket intends to grow internationally in the future. The business is assembling specialized teams for this endeavor, anticipating that global operations will be crucial to its future expansion. Shiprocket currently has over 85,000 merchants and plans to add 250,000 sellers over the course of the next two to three years.
Some More Stories
Conclusion
The story of Shiprocket is one of perseverance, innovation, and a vision to empower small businesses. From its humble beginnings in 2017, Shiprocket has transformed into a billion-dollar logistics platform, revolutionizing eCommerce in India. By offering affordable, reliable, and tech-driven logistics solutions, Shiprocket has become a trusted partner for over 85,000 merchants, with ambitious plans to onboard 250,000 more in the coming years. With its focus on expanding globally, enhancing hyperlocal services, and prioritizing customer care, Shiprocket is poised to redefine the future of eCommerce logistics.
Frequently Asked Questions
1. What is Shiprocket, and how does it work?
Shiprocket is a logistics platform that connects eCommerce sellers with multiple courier services. It offers features like automated shipping, real-time tracking, warehousing, and discounted shipping rates, helping businesses deliver products efficiently across India and beyond.
2. Who are the founders of Shiprocket?
Shiprocket was founded by Saahil Goel, Gautam Kapoor, Vishesh Khurana, and Akshay Ghulati. Each founder brings expertise in areas like logistics, growth, and strategy, shaping the company’s success.
3. What is the revenue model of Shiprocket?
Shiprocket generates revenue through shipment fees and subscription plans for medium and large sellers. These plans include benefits like discounted rates, platform integrations, and priority support.
4. How can I sign up for Shiprocket’s services?
Signing up for Shiprocket is easy and free. Sellers can register using their Google or Facebook account and phone number, gaining instant access to the platform’s logistics tools.
5. What are Shiprocket’s future plans?
Shiprocket aims to expand its global operations, enhance hyperlocal delivery services, and grow its merchant base to 250,000 in the next two to three years. It also plans to improve its customer care and lending services to become a complete eCommerce fulfillment solution.
